If a control action in a properly configured control policy fails to complete, what should you check first?

The correct choice emphasizes the importance of reviewing the Enforcement Mode or Action Thresholds when a control action in a properly configured control policy fails to complete. Enforcement Modes dictate how the system interacts with devices that do not comply with security policies, including whether they are quarantined, denied access, or allowed limited access. If the enforcement mode is not set correctly, then the system may not execute control actions as intended.

Action Thresholds provide additional configuration that controls how sensitive the policy is to certain conditions in the network. If the thresholds are set too high or too low, the result may be unexpected behavior or failure to enforce control actions.

By first checking these configurations, one can quickly identify if the enforcement mechanism is functioning as intended and if the thresholds aligned with the organization’s security posture and compliance requirements are appropriate. This step is crucial in troubleshooting to ensure that the intended security measures are effectively applied to devices on the network.